Shipping Policy
At America Jacket, we are committed to providing reliable and transparent shipping services to ensure your order arrives safely and on time. Please review our shipping policy below for complete information regarding delivery times, shipping methods, and order processing.
Order Processing Time
All orders are processed within 2–5 business days after payment confirmation.
Since many of our products are made-to-order, processing times may vary slightly during high-demand periods, holidays, or promotional sales.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Shipping Options
We currently offer the following shipping methods:
Free Shipping
- Estimated Delivery Time: 20–25 business days
- Details: Free Shipping applies to all orders at no additional cost. Please note that delivery times may vary based on your location.
Standard Shipping
- Estimated Delivery Time: 15–20 business days
- Details: Standard Shipping offers an affordable option for customers who don’t require expedited delivery.
Express Shipping
- Estimated Delivery Time: 7–10 business days
- Details: Express Shipping is available for customers who need their orders quickly. This is the fastest option for delivery.
Delivery times are estimates and may vary depending on destination, customs processing, weather conditions, or courier delays.
Shipping Carriers
We use trusted international courier partners, including:
- DHL
- FedEx
- DPEX
- UPS
- Other reliable regional carriers
Shipping providers are selected based on the customer’s location and the fastest available delivery service.
International Shipping
We ship worldwide to most countries.
Please note:
- Customers are responsible for any customs duties, import taxes, VAT, or local handling charges required by their country.
- America Jacket is not responsible for delays caused by customs clearance or international shipping disruptions.
Shipping Address Accuracy
Customers are responsible for providing accurate shipping information during checkout.
If an incorrect or incomplete address is provided, delays or additional shipping charges may occur. America Jacket is not responsible for lost shipments due to incorrect address details provided by the customer.
Lost or Delayed Packages
If your package is delayed, lost, or marked as delivered but not received, please contact the shipping carrier first. If you still need assistance, our support team will gladly help investigate the issue.
Production & Fulfillment
America Jacket operates from the United States while working with international manufacturing and fulfillment partners to ensure high-quality production and efficient delivery.
Contact Information
If you have any questions regarding shipping or order tracking, please contact us:
Email: sales@americajacket.com
Phone: +1 437 529-0186
Address: 919 North Market Street, Suite 950, Wilmington, DE 19801, USA
We appreciate your trust in America Jacket and are committed to providing a smooth shopping experience.